Information

Smart Cartes & Wheelchairs
Sunset Mall now has Smart Cartes available for rent. Stop by the Mall Management Office to borrow a wheelchair, available free of charge for use by mall shoppers. A $20.00 cash deposit is required to secure that the wheelchair is returned to the mall office. The mall office is closed on Saturdays and Sundays. Please stop by the Security office to borrow a wheelchair on the weekends. The Smart Carte strollers are located at the South entrance near Ulta.

Handicapped Parking
Handicapped parking is provided for our guests near all mall entrances and anchor store entrances.

ATMs
There is an ATM located at the South entrance near Kay Jewelers and another ATM near Chick-Fil-A.

Free Play Area
A Children’s Soft Play Area is free for play to children. There is also seating for parents. The Children’s Soft Play area is sponsored by Shannon Medical Center and Foster Communications. The Children’s Soft Play Area is located in front of JCPenney.

Kiddie Rides/Change Machine
Kiddie Rides are available near Payless, Marshalls and Sears.  Some of the rides have a change machine. The stores do not offer change for rides.

TDD Telephone
TDD telephone service is available at the Mall Management Office.

Restrooms
Public, handicapped accessible restrooms are located near the Mall Management Office.

Specialty Leasing
Specialty leasing opportunities including carts, kiosks and other retail venues are available year-round. Please contact Sabrina Tatsch, (325) 949-1947.

Mall Management Office
The Sunset Mall management team is housed on the property and is here to assist shoppers. The Mall Management Office is located down the hallway between American Eagle Outfitters and Journey’s Kidz. Office hours are 8 a.m. – 5 p.m. Monday through Friday and closed on Saturday and Sunday.  The phone number is (325) 949-1947. After-hours security number is (325) 650-3147.

Mall Hours
Sunset Mall is open for shopping Monday through Saturday 10 a.m. – 9 p.m. and Sunday 12 noon to 6 p.m. Walkers may access the mall starting at 7 a.m. Monday-Saturday. Doors do not open until 11 a.m. on Sundays. The mall’s hours may vary during holidays. The mall is closed on Easter and Christmas.

Fax Service
A fax machine is available in the Mall Management Office. Outgoing faxes are $2.00 for the first page and $.50 for each additional page. Incoming faxes are $1.00 for the first page and $.50 for each additional page.

Mall Paging
Customer service representatives will gladly page customers for the convenience of our shoppers. To have someone paged, please stop by the Mall Management Office.

Lost and Found
A lost and found area is located in the Mall Management Office. Please call (325) 949-1947 or stop by the Mall Management Office.
Click here to fill out the lost and found online submission form.

Code of Conduct
Click here to view Sunset Malls code of conduct.